ibis Styles Luzern City (2023)

ibis Styles Luzern City

Design economy hotel, open to creative minds

Dear guests, The ibis team and I look forward to welcoming you to the heart of Switzerland. We'll do everything we can to make your visit unforgettable and safe. We are available for our guests around the clock.

S. Samil Benli, Hotel Manager

Our Hotel Ibis Styles Luzern is located in the historic center of the city of Luzern with its snow capped mountains on Lake Lucerne. The characteristic Old Town with its varied attractions, boutiques and cafes can be easily reached on foot. Our hotel offers 115 rooms with AC, family rooms, escape room and 4 meeting rooms for small and large events with 4 to 150 people.

Start the day with our rich breakfast buffet and enjoy our central location where you can reach the shops, museums, cafes, bars and much more in a few minutes on foot. We look forward to welcoming you to the Lucerne-Lake Lucerne adventure region. Be inspired by the various activities and tours. The heart of Switzerland awaits you!

Lucerne is a beautiful city with many attractions. For example, the world-famous Chapel Bridge, water tower, Musegg Wall, Jesuit Church, Spreuer bridge, and Lion Monument shape the cityscape.

Hotel extras

  • An ALLSAFE-certified hotel

  • Free public transport ticket.

  • Free Lucerne guest card with discounts for cableways, museums & excursions.

  • In the heart of Lucerne

  • Escape Room game in hotel (charges apply)

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ibis Styles Luzern City (1)

ALLSAFE approved hotel

Our accommodation(s)

Warm, welcoming and modern, with a comfortable bed and a practical bathroom, our rooms offer everything you need for an enjoyable stay.

Page out of


Standard Room with 1 single bed

  • One person
  • Bedding 1 x Single bed(s)
  • Views: City View


Standard Room with 1 queensize bed

  • 2 persons
  • Bedding 1 x Queen size bed(s)
  • Views: City View


Standard Room with 1 kingsize bed

  • 2 persons
  • Bedding 1 x King size bed(s)
  • Views: City View


Standard room with twin beds

  • 3 persons
  • Bedding 1 x Twin bed(s)
  • Views: City View


Standard Room with 2 single beds and Sofa

  • 4 persons
  • Bedding 2 x Single bed(s) and 1 x Double sofa bed(s)
  • Views: City View

Hotel location

ibis Styles Luzern City

Friedenstrasse 8

GPS:47.056835, 8.311907


+41 41 418 48 48

Fax +41 41 418 48 18

Contact email

Click to copy the email address

Access and transport

Page out of


Railway station

Access: 1 km / 0.62 mi 5 min walk / 2 min drive


Railway station

Access: 1.5 km / 0.93 mi 20 min walk / 5 min drive

Hotel services

Check-in from - Check out up to

On site

  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Meeting rooms



Take advantage of our Flight + Hotel offers


Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ibis Styles Luzern City (3)

ALL Rating 4.2/5 1,088 reviews

TripAdvisor Rating 3.5/5 1,119 reviews

How to irritate guests and annoy ALL

ibis Styles Luzern City (4)

Customer review rating 1.0/5

ibis Styles Luzern City (5)

D Couples - Confirmed reviews ALL

A funky design attempts to mask a whole bundle of management problems. Excessively long check-in and check-out processes - one desk operating with a queue of 8 people. It's alright to be friendly to your regular guests, but efficiency is more important. The room is very small, as is the bed. The air circulation system replaces aircon, but is useless in any weather above 15 degrees - it gets very hot and opening the window is not an option, because of the noise from the road and the offices across looking into your room. There's no kettle in the room, only a coffee machine in the lobby - which is only available after 12:00 - it's these petty, nonsensical, pointless rules that just irritate guests. There is no iron or ironing board in the room; instead, there's a laundry room on the 2nd floor, with two token-operated washing machines and two dryers (CHF13 for two tokens and detergent) and two irons/boards. There's a small exercise room and a sauna on the ground floor, but the sauna is only available (on request) after 16:00 and there is no drinking water available. Towels have to be taken from the room or gotten from reception. Other than a drink, the stated ALL-status perks were not provided (although I did see another regular guest feted with all kinds of goodies. Inconsistency = poor management). The hotel is about ten minutes walk from the main train station. Unlike virtually every other hotel/guest house in the entire Switzerland, this place does not provide a free transport card for the area. This hotel does not follow the brand standards and will only disappoint you. Very poor value for money. Go elsewhere.

Dear D., Thank you very much for your review. First of all, i would like to say, that the services or amenities you've mentioned don't belong to us. So i guess the review is probably for another hotel. I saw, that you've also stayed in our hotel. If you've experienced any inconvenience in our hotel as well, please accept my sincerest apologies. We would be very happy to have you staying with us again on your next visit to Luzern. Sincerely, S. Samil Benli - General Manager

ibis Styles Luzern City (6)

Customer review rating 4.5/5

ibis Styles Luzern City (7)

Anonymous Business - Confirmed reviews ALL


Dear Guest, Thank you very much for your beautiful review! It is a real pleasure to know that you have enjoyed your stay with us. We hope to see you soon again very soon. Regards, S. Samil Benli - General Manager

Good stay

ibis Styles Luzern City (8)

Customer review rating 4.0/5

ibis Styles Luzern City (9)

Rajesh M. S. Families - Confirmed reviews ALL

Was awesome, breakfast was good, friendly nature staff

Dear Rajesh Madan s., It'a real pleasure to see your satisfaction with our hotel services & staff. We all thank you very much for sharing them with us and look forward to welcome you very soon again. Sincerely, S. Samil Benli - General Manager

Excellent location

ibis Styles Luzern City (10)

Customer review rating 4.5/5

ibis Styles Luzern City (11)

H. K. T. Friends - Confirmed reviews ALL

we had an excellent stay in this hotel, besides the staff are very attentive and welcoming, the location is also perfect. My friends had daily morning walking around the old town and places of interest mostly within walking distance and also amenties like cafeterias and supermarket.

Dear H. Kian T., Thank you very much for choosing our hotel and for sharing your kind words to our staff & location. We are very happy to hear that you had a great time at our hotel and hope to welcome you very soon again. Sincerely, S. Samil Benli - General Manager

Worst hotel

ibis Styles Luzern City (12)

TripAdvisor rating 1.0/5

ibis Styles Luzern City (13)

Trek93545 TripAdvisor review

Worst hotel ever. No refrigerator in room, so no way to cool drinks, medicine or milk for tea and coffee. No air conditioner, so have to leave window open to cool room down. Only problem with this is that it opens out to a courtyard where people meet. Floors creaking inside room and outside room. Bed has springs poking through, so it’s hard to sleep.

Dear Trek93545, Thank you for taking the time to tell us about your experience. I am very sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I am surprised to see that you've mentioned the lack of A/C as we have it in every rooms. For the storage of your medicine and other staff you can always contact our reception team who will definitely find a solution for you. Again, I sincerely apologize for the inconveniences caused. I hope you haven't lost the trust you've shown in our organization and you will give us an opportunity to serve you better in the future. We look forward to it. Best Regards, S. Samil Benli - General Manager

In partnership withTripAdvisor

Other web-users rate our hotel

  • 843 reviews 9.4/10 Location
  • 1,002 reviews 5.2/10 Room
  • 804 reviews 9.2/10 Service
  • 11 reviews 9.4/10 WiFi
  • 645 reviews 8.1/10 Breakfast
  • 525 reviews 4.8/10 Comfort
  • 369 reviews 5.2/10 Cleanliness
  • 216 reviews 3.2/10 Vibe

Powered by ibis Styles Luzern City (14)

Top Articles
Latest Posts
Article information

Author: Barbera Armstrong

Last Updated: 19/05/2023

Views: 5432

Rating: 4.9 / 5 (59 voted)

Reviews: 90% of readers found this page helpful

Author information

Name: Barbera Armstrong

Birthday: 1992-09-12

Address: Suite 993 99852 Daugherty Causeway, Ritchiehaven, VT 49630

Phone: +5026838435397

Job: National Engineer

Hobby: Listening to music, Board games, Photography, Ice skating, LARPing, Kite flying, Rugby

Introduction: My name is Barbera Armstrong, I am a lovely, delightful, cooperative, funny, enchanting, vivacious, tender person who loves writing and wants to share my knowledge and understanding with you.